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How to set objectives and measurements that deliver on all fronts , Setting objectives enables an organisation to set and monitor performance of the overall business, its departments, and its

Classroom vs. Virtual Capability Training It is proven that offering capability development opportunities to employees not only benefits the organisation due to increased efficiencies and effective productivity but is also

Think Customer Event: Series 3 Mindset and Metrics This is our final blog sharing the outputs from our ‘Think Customer’ Community Event where we held insightful discussions with senior leaders

Think Customer Event: Series 2 Rhythm and Strategies Following our ‘Think Customer’ Community Event, we wanted to share more of the outputs from the discussions we had with attendees from

How can you be sure you are recruiting the right salespeople? Recruiting the right talent is one of the most effective things you can do to ensure you company continues

Think Customer – Think Customer Experience We ran our first ‘Think Customer’ community virtual discussion earlier this month. The aim of these sessions is to provide a safe and stimulating

Presenting with Impact , Presenting can sometimes be a little daunting. Presenting to senior stakeholders or to your buyer to win that all important deal, for example puts added pressure

How to build a solid strategy A strategy should be the fundamental foundations from which a company should operate. A strategy should clearly set out the direction within which a

How does diversity, equity and inclusion manifest in the red and blue ocean? Guest Blog by D&I Expert Lyndsey Oliver What do red oceans and blue oceans have to do

DAMI I’m good! – Creating the perfect selling story Presenting the clear facts and insights to a customer, with a logical flow and reason to purchase can sometimes feel like

Storytelling or Selling? We are more likely to retain information through the form of storytelling than if we are presented with the facts alone. Creating a powerful story provides a

Communicate OFTEN Effective communication results in minimising potential misunderstanding, creates unity as everyone is aligned or clear on the views or aims of another individual or company. An effective communicator

How leadership and functional competencies grow your business ‘Competencies’ or ‘Capabilities’ may seem like business buzz words to some, but if developed correctly, they really do have a positive impact

Effective working from home Following Boris Johnson’s announcement on the 22nd of February, it is great to see there is light at the end of the tunnel and that we

How to prepare for difficult questions from buyers It can sometimes be daunting when a buyer throws objections at you halfway through your sales presentation; especially if you haven’t prepared

Getting all the customer touch points right Companies spend a lot of time, effort and money creating brand identities and the image or impression it wants to portray for their